Desktop Support Specialist Customer Service & Call Center - Spring House, PA at Geebo

Desktop Support Specialist

Job Title:
Desktop Support SpecialistLocation:
1400 McKean Road, Spring House, PA6 Months contract Pay rate:
$27.
5/hr on W2 Description:
SKILLS NEEDED o 2
years of progressive experience support of Lab and Manufacturing environment.
o Advanced knowledge and understanding of Windows desktop operating systems.
o Intermediate knowledge and understanding of Mac OS (Laptops, iPad, iPhone) o Intermediate knowledge of Audio Video equipment for meeting support.
Zoom room, Logitech and Lenovo Hub.
o Advanced ability to perform complex troubleshooting and analysis of PC hardware, PC operating systems, and office automation software, with expert level knowledge in at least one area of specialization.
o Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks.
o Ability to perform troubleshooting and analysis of PC hardware, PC operating systems (Windows 7, 10, 11) and office automation software, with expert level knowledge in at least one area of specialization.
o Ability to perform troubleshooting and analysis of Microsoft Office Suite of products O365.
o Intermediate knowledge and understanding of LAN environments o Intermediate knowledge of communication protocols o Intermediate knowledge of PC-to-Mainframe access.
o Intermediate knowledge of LAN based e-mail systems (e.
g.
, Outlook, MS Exchange) o Creativity and advanced problem solving skills that lead to effective solutions to complex and varied problems.
o A demonstrated ability to encourage and model positive cross-team partnerships.
o Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.
o Audio Video setup and troubleshooting skills.
o Knowledge of printer Maintenance.
PREFERRED QUALIFICATIONS o College degree in Business or Computer Science o Microsoft Certified Systems Engineer (MCSE) Indotronix is an Equal Opportunity Employer Recommended Skills Administration Apple Ios Communications Protocols Computer Architectures Creativity Information Technology Estimated Salary: $20 to $28 per hour based on qualifications.

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